1 Introduction & Scope
25bet is an internationally licensed online gaming and betting platform. We firmly believe that your Privacy a fundamental right. That is why this Privacy Policy Designed so you always know exactly what data 25bet collects, why, and how it is used.
This policy applies to the 25bet website (25bet.blog), mobile app, and all related services. It is in effect whenever you create an account, place a bet, or make a deposit or withdrawal on our platform.
We follow international data protection regulations and continuously update our systems to keep your information as secure as possible. This Privacy Policy Published in English.
2 What Information We Collect
25bet collects information in several ways. Below is a detailed breakdown of the data we collect:
Personal Identity Information
- Full name, date of birth, and gender
- Email Address & Mobile Number
- Current address and country
- National ID or passport number (for KYC verification)
Financial Information
- Mobile Banking Number (Mobile Banking, Nagad, Rocket)
- Transaction History & Amounts
- Withdrawal & Deposit Records
Technical Information
- IP Address & Device Information
- Browser type and operating system
- Login Time & Session Data
- Cookies & Local Storage Data
Gaming Activity Data
- Betting history and favorite games
- Bonus usage records
- Gaming Session Duration
We never store your full payment card number or bank password. All payment processing is handled through fully encrypted channels.
3 Purpose of Data Collection
25bet collects and uses your information only for specific, legitimate purposes. It is never used beyond the following:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, Login & Account Security | Contractual Requirements |
| KYC Verification | Age & Identity Verification | Legal Obligations |
| Payment Processing | Processing Deposits & Withdrawals | Contractual Requirements |
| Fraud Prevention | Detecting Suspicious Activity | Legitimate Interest |
| Customer Support | Troubleshooting & Support | Contractual Requirements |
| Service Improvement | Usage Pattern Analysis | Legitimate Interest |
| Marketing (Optional) | Communicating Offers & Promotions | Your Consent |
4 Data Retention & Security
25bet employs the highest technical measures to protect your data. Our servers operate in accordance with international security standards. We conduct regular security audits and address any vulnerabilities promptly.
- Encryption: All data is stored with AES-256 encryption.
- Access Control: Only authorized personnel may access data, and only for designated purposes.
- Backup: Data is backed up regularly and stored in a separate secure location.
- Breach Notification: In the event of a data breach, affected users will be notified within 72 hours.
- Retention Period: Data may be retained for up to 5 years after account closure for legal compliance purposes.
Your information is used solely to provide you with our services. It is never used for commercial purposes beyond that — this is 25bet's Privacy Policy's unwavering commitment.
5 Sharing Data with Third Parties
25bet never sells your information. However, in certain circumstances, limited data may need to be shared with trusted partners:
- Payment Processors: Only the minimum necessary information is shared to process transactions (Mobile Banking, Nagad, Rocket).
- KYC Partner: Licensed third-party providers may be used for identity verification.
- Legal Authorities: Data may be disclosed in response to a court order or other legal obligation.
- Fraud Prevention Agencies: Limited data may be shared with industry bodies to prevent fraudulent activity.
All third-party partners of this Privacy Policyare required to uphold equivalent security standards and may not use the data they receive for their own purposes.
6 Cookies & Tracking
25bet uses cookies and similar technologies in a limited capacity. Cookies are small text files stored in your browser that help improve your browsing experience.
Cookies We Use
- Essential Cookies: Maintaining login sessions and ensuring security — the platform cannot function without these.
- Functional Cookies: Remembers your preferred language, theme, and other settings.
- Analytics Cookies: To understand which pages are used most — always anonymized.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
7 Your Rights
25bet's Privacy Policy you have the following rights regarding your information. To exercise these rights, please contact our support team:
Right to Access
You have the right to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain conditions, you may request the permanent deletion of your data.
Right to Restrict Processing
You may request that the processing of your data be restricted under certain circumstances.
Right to Data Portability
You can request an export of your data in a standard, portable format.
Right to Object
You can object to marketing communications or specific types of data processing.
8 Children's Privacy
25bet strictly prohibits registration by anyone under the age of 18. Our Privacy Policy we do not knowingly collect information from minors. Age is verified during the KYC process.
If we become aware that a minor has registered an account by mistake, that account will be closed immediately and all associated data will be deleted.
25bet is for adults only. If a parent or guardian suspects their child is using our platform, please contact our support team immediately.
9 Data Deletion Request
If you wish to have all your personal data deleted from 25bet, please follow the steps below:
- Send a written request to our support email.
- Please include your registered email address and account ID in your request.
- A brief KYC process must be completed to verify your identity.
- Once verified, the data will be deleted within 30 business days.
Please note — certain data may need to be retained for a specified period due to legal obligations. You will be informed in detail if this applies.
10 Policy Updates
As technology and regulations evolve, 25bet's Privacy Policyand may be updated. For significant changes, we will notify you by email or platform notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
Check the "Last Updated" date at the top of this page. If the date has changed, please review the updated policy.
11 Contact Us
For any privacy-related questions, complaints, or requests, you can reach our Data Protection team at:
- Email: [email protected]
- Live Chat: Log in to the platform and chat with us directly
- Response Time: Typically responded to within 48 hours
We take every privacy-related request seriously and strive to resolve it as quickly as possible.