25bet's Terms and Conditions — Complete Guide

1 General Terms & Conditions

This Terms and Conditions These terms apply to your use of the 25bet platform (website and mobile app) and all its services. "25bet," "we," and "our" refer to the company operating 25bet. "You," "user," and "member" refer to any registered or unregistered visitor.

25bet operates under an international gaming license. All services available on our platform — Sports Betting, Live Casino, slots, bingo — are covered under this Terms and ConditionsIs governed by this agreement. This document shall be considered a legally binding contract.

25bet reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms. The latest version will always be available on this page.

2 Account Register

To become a member of 25bet, you must complete the registration process. Providing accurate and truthful information at the time of registration is mandatory. Opening an account with false or fabricated information is a violation of this Terms and ConditionsA direct violation thereof.

• Each individual may only operate one account.
• Opening multiple accounts from the same device or IP address is strictly prohibited.
• It is the member's responsibility to keep their account password confidential.
• Accounts may not be transferred or sold to another person.
• Any suspicious login attempts or unauthorized account access must be reported to 25bet immediately.

If you need to update your account information, please contact our support team. Changes to your name, date of birth, or identity details may require additional verification.

3 Age Verification & KYC

Only individuals aged 18 or above may register an account and play on 25bet. Minors are strictly prohibited from using the platform. Failure to verify your age will result in immediate account closure.

Withdrawal requests may not be processed until KYC verification is complete. We aim to complete KYC verification within 48 hours. Submitting clear, accurate documents helps speed up the process.

4 Deposits & Withdrawals

25bet supports all major mobile banking methods, including Mobile Banking, Nagad, and Rocket. Deposits are typically credited instantly. Withdrawals are usually processed within 3 seconds to a maximum of 24 hours.

• Withdrawals will always be processed using the same method as your deposit.
• Withdrawals may be delayed if KYC verification is not completed.
• Withdrawals cannot be made to a third-party account or in another person's name.
• 25bet reserves the right to investigate any suspicious transactions.

5 Bonuses & Promotions

25bet offers a range of bonuses and promotions — welcome bonus, daily cashback, referral bonus, seasonal offers, and more. Each bonus has its own Terms and Conditions Which must be read before acceptance.

Wagering Requirements

Most bonuses come with wagering requirements, meaning you must place a specified amount in bets before withdrawing bonus funds. For example, a 5x wagering requirement on a BDT 1,000 bonus means you need to wager BDT 5,000.

• Bonuses must be used within a set period from the date they are credited.
• Each bonus offer can only be used once.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Bonuses may only be used on eligible games; using them on restricted games may result in forfeiture.
• If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be voided.

6 Betting Rules

All bets placed on 25bet are subject to specific rules. Individual games or sports events may have their own additional rules. General betting rules include:

• Once a bet is confirmed, it cannot be changed or cancelled.
• 25bet reserves the right to void or review any affected bets in the event of a technical error during a game.
• 25bet reserves the right to correct any errors found in odds or results.
• Odds in live betting are subject to change — the odds at the time of placing your bet are final.
• If an event is cancelled, the stake for that bet will be refunded.
• If match fixing or unusual betting patterns are detected, winnings may be voided.

In RNG-based games (slots, bingo, etc.), outcomes are determined entirely at random and are continuously audited by independent testing agencies. 25bet does not predetermine the result of any game.

7 Prohibited Activities

The following activities are strictly prohibited on the 25bet platform. This Terms and Conditions Violations will result in permanent account closure and potential forfeiture of deposited funds:

• Operating multiple accounts (multi-accounting).
• Bonus abuse — exploiting system loopholes to gain unfair advantages.
• Placing bets using hacking, bots, or any automated software.
• Using or attempting to access another member's account.
• Using the platform for money laundering or any other illegal financial activity.
• Threatening or harassing other members or staff.
• Placing bets on match-fixed events or outcomes known in advance.

8 Account Suspension & Closure

25bet reserves the right to suspend or permanently close an account without notice in the following circumstances:

• This Terms and ConditionsBreach of any clause herein.
• Registering with false or incomplete information.
• Failure to pass KYC verification or provide the required documents.
• Suspicious transactions or fraudulent activity.
• Identified as a minor.

If an account is closed, funds linked to any fraudulent activity may be forfeited. 25bet will decide whether to return any legitimate remaining balance on a case-by-case basis. To appeal an account closure, please contact our support team.

9 Responsible Gaming

25bet believes gaming is a form of entertainment — not a source of addiction. That's why responsible gaming is at the heart of our Terms and ConditionsAs an integral part of the platform. Every member has both the right and the responsibility to manage their own gaming habits.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: A maximum limit can be set on individual bet amounts.
• Self-Exclusion: Temporarily or permanently deactivate your account.
• Cooling-Off Period: Take a break anywhere from 24 hours to 30 days.
• Reality Check: Get periodic reminders about the duration of your gaming sessions.

If you feel gaming is becoming an addiction, please contact our Responsible Gaming You'll find detailed support on this page.

10 Privacy & Data Protection

Your personal data is handled in accordance with 25bet's Privacy Policy. We use SSL encryption and never sell your information to third parties. Data is used solely for service improvement, KYC verification, and compliance with legal obligations.

For more details, visit our Privacy Policy Visit the page.

11 Dispute Resolution

For any dispute or complaint, please contact our support team first. We aim to resolve issues within 72 hours. If you are not satisfied with our resolution, the matter can be settled through independent arbitration.

• Complaints should always be submitted in writing via email.
• Please attach relevant screenshots or evidence when submitting a complaint.
• Appeals must be submitted within 30 days of filing a complaint.

12 Changes to Terms

25bet reserves the right to amend this Terms and Conditions Reserves the right to modify, amend, or update these terms. Members will be notified of significant changes via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.